Decision Scientist - Customer Strategic Analytics

Other Jobs To Apply

About the position

The Customer Strategic Analytics team is responsible for performing advanced analytics, measurement, and decision support for Best Buy’s customer strategies. This role will be focused on supporting cross-functional business partners and providing meaningful insights to support on key business decisions based on our customers profile and behavior. As a Decision Scientist on the Strategic Analytics team, you will lead and execute sophisticated analyses to deliver strategic insights and elevate our analytics capabilities. You will proactively identify opportunities, define analytical frameworks, independently scope and manage projects, and deliver compelling insights through advanced data analysis and impactful visualizations. The Customer Strategic Analytics team support strategic customer behavior decision-making, providing profiles and composition analysis of our customers and their performance to identify opportunity areas, and value targeting and measurement of various other growth tactics. This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

Responsibilities

  • Influence cross-functional teams by providing compelling data-driven insights that guide strategic decisions.
  • Act as a trusted advisor to the business team, using data analytics to challenge assumptions, identify opportunities, and drive strategic initiatives.
  • Create dashboards and executive presentations that translate complex results into clear, actionable recommendations.
  • Conduct robust quantitative analyses (descriptive analytics, hypothesis testing, causal inference)
  • Present complex analytics results to both technical and non-technical stakeholders, crafting clear, persuasive narratives that drive action.
  • Keep abreast of new theories, strategies and best practices in the industry and think beyond current knowledge and existing assumptions to develop new solutions, applications and strategies

Requirements

  • 3 or more years of experience in retail, analytics, business, or related area
  • 2 or more years of experience converting data into insights for business audiences
  • 3 or more years of experience applying analytical and statistical techniques to answer business questions or scientific questions including descriptive analytics, hypothesis testing, causal inference.
  • 3 or more years of experience of applying SQL to solve real ‑ world business problems.
  • 1 or more years of experience leveraging data science and data visualization tools, such as R and/or Python, and Looker/PowerBI/Tableau.
  • Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Science, Marketing, Business, or similar field with quantitative rigor

Nice-to-haves

  • Demonstrated success collaborating/influencing cross functional business teams/decisions
  • Excellent communication and interpersonal skills, with the ability to translate complex data into impactful business insights.
  • Advanced stakeholder management and relationship building skills, with the ability to build consensus and drive cross-functional collaboration.
  • Project management skills, capable of balancing multiple priorities and delivering high-quality results on time.
  • 1 or more years of experience influencing and presenting to all levels of the organization
  • Master's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Science, Marketing, Business, or similar field with quantitative rigor

Benefits

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...