Inside Sales - Existing Accounts

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<div class="content-intro"><p><span style="font-weight: 400;">We offer a hybrid work environment. Most US-based positions can also</span><strong> </strong><span style="font-weight: 400;">be</span><strong> </strong><span style="font-weight: 400;">performed remotely (any exceptions will be noted in the Minimum Qualifications below.)</span></p></div><p><strong>Our Mission:</strong></p> <p>To actively connect people to their next great opportunity.  </p> <p><strong>Who We Are: </strong></p> <p>ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.</p> <p><strong>Summary:</strong></p> <p>Want to work for a fast-growing tech company who means it when they say "work-life balance is important"?</p> <p>If so, come to ZipRecruiter!</p> <p>We're committed to helping our customers achieve success in their recruitment efforts. The ideal candidate will be part of our growing inside sales team, up-selling and upgrading our existing accounts through outbound calling efforts.</p> <p>ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond.</p> <p>We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by <strong>7 weeks of in-depth, hands-on, and highly rigorous sales training</strong>. This includes structured learning, consistent role playing, and live call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department.</p> <p>While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals not just early on, but throughout your entire career.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Establish and maintain a high level of customer satisfaction. </li> <li>Utilize a combination of ZipRecruiter internal data & 3rd party labor market insights to educate and lead sales demos on ZipRecruiter’s suite of products.</li> <li>Communicate and work to identify hiring challenges and provide unique solutions in the form of ZipRecruiter’s suite of products and hiring campaigns.  </li> <li>Responsible for scheduling appointments in the form of outbound sales calls to a combination of warm and cold leads, referrals, and former customers. </li> <li>Manage a sales pipeline, comprised of paying business opportunities, to forecast new monthly recurring revenue. </li> <li>Meet/exceed sales goals and expectations</li> <li>Schedule and run demos with clients</li> <li>Manage free trials of our product</li> <li>Make 50+ phone calls (10+ conversations) per day to an assigned book of business comprised of paying customers </li> <li>Analyze trends in the labor market and present analytics to your clients</li> <li>Collaborate with Existing Account Managers to ensure customer satisfaction and identify future upsell opportunities</li> <li>Build and develop account relationships and close sales quickly</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>At least 1 year of sales experience</li> <li>Strong interpersonal and communication skills with the ability to convey them over the phone</li> <li>Ability to thrive under pressure and enjoys the challenge of tight deadlines and managing a variety of duties</li> <li>Must have excellent oral and written skills for presentations</li> <li>Proficiency with Google Suite programs</li> <li>High need for achievement and competition; loves to compete and win</li> <li>Enthusiastic, optimistic, and certain of victory; unfazed by rejection</li> <li>Strong organization and time management skills</li> <li>Coachable, listens to and implements advice from the manager</li> <li>Resourceful, goes over, under, and through obstacles to achieve success</li> <li>Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position</li> </ul> <p><strong>As part of our team you’ll enjoy:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional benefits package</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible Vacation & Paid Time Off</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employer-matched 401(k) plan</span></li> </ul> <p>The US base pay for this position is <strong>$15.39 per hour</strong>. In addition to the base hourly rate, this role is eligible for a target commission of <strong>$30,000.00 annually</strong> (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets.</p> <p>Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.</p><div class="content-conclusion"><p><span style="font-weight: 400;">ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.</span></p> <p><strong data-stringify-type="bold">Privacy Notice: </strong>For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: <a class="c-link" href="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.ziprecruiter.com/careers/job-applicant-privacy-notice</a></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...