Professional Liability Underwriting Specialist

May 26, 2026

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For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we <a href="https://www.hanover.com/why-hanover/about-our-company/our-mission-vision-and-values" target="_self">CARE</a> through our values, <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/sustainability-priority-hanover" target="_self">Sustainability</a> initiatives and <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/inclusion-diversity-and-equity" target="_self">inclusive corporate culture</a>. Our Professional Liability Underwriting team is seeking an Underwriting Specialist who specializes in Architects & Engineers or Miscellaneous Professional Liability to join in our Windsor, CT or Itasca, IL area. This is a full time, exempt role. This is a remote or hybrid opportunity. *Qualified candidates outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Professional Liability accounts that drive profitable growth and align with Professional Liability team goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one’s authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination. IN THIS ROLE, YOU WILL: Technical Underwriting: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Know and apply underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Use all appropriate underwriting tools, disciplines, and strategies to ensure underwriting guidelines are followed.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Understand pricing components and rating methodology and correlates pricing to exposures.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">When presented with minimal information on a risk, instinctively know the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Complete file documentation according to best practices guidelines and can clearly explain account decisions.</li> <li style="margin: 0in 0in 10pt 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Provide clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.</li> </ul> Portfolio Management & Financial Acumen: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Manage assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Developing an understanding of various financial reporting information and insurance performance measures in the management of risk.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Demonstrate an understanding of the market factors that can affect pricing and how it correlates to individual’s book, agency’s book, the region, and countrywide.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Prepare or analyze information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory.</li> <li style="margin: 0in 0in 10pt 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Familiarize oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced.</li> </ul> Sales Management: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Can negotiate and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Keeps current on state/territory issues, regulations, and trends.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Utilize market and competitor information to enhance relationships and individual account decision making.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Prioritize and develop effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment to improve yield and retention ratios.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Operate with a franchise perspective to identify additional sell opportunities to create growth within other LOB’s and customer segments.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Partner with other business units to deliver comprehensive insurance solutions.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Demonstrate in-depth knowledge of Hanover’s products and appetite while clearly communicating Hanover’s position at the point of sale.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Build and maintain rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices.</li> <li style="margin: 0in 0in 10pt 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Make presentations to agents and customers. Utilize department and Specialty partners to augment sales process. Effectively utilize Claims and Loss Control to display service and/or technical expertise with present and future customers.</li> </ul> WHAT YOU NEED TO APPLY: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Bachelor’s Degree or equivalent experience.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">3-5+ years of Professional Liability experience. A&E and/or MPL experience strongly preferred.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">3+ years of experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to being open to new and different ways of thinking.</li> <li style="margin: 0in 0in 0in 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Strong communication, prioritization, desk management, and decision making skills needed. </li> <li style="margin: 0in 0in 10pt 24px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to travel as needed (~10%).</li> </ul><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. <span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;"> <span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: <ul style="margin-top: 0in;" type="disc"> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Medical, dental, vision, life, and disability insurance</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">401K with a company match</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Tuition reimbursement</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">PTO</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Company paid holidays</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Flexible work arrangements</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Cultural Awareness Day in support of IDE</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">On-site medical/wellness center (Worcester only)</li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;">Click here for the full <a rel="noopener" href="https://www.hanover.com/careers/benefits" target="_blank">list of Benefits</a></li> </ul> EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:<a rel="noopener" href="mailto:HRServices@hanover.com" target="_blank">HRServices@hanover.com</a> and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click <a rel="noopener" href="https://www.hanover.com/privacy-policy.html" target="_blank">here</a>. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please <a rel="noopener" href="https://www.hanover.com/_ASSETS/pdf/CCPA-Notice-to-Personnel.pdf" target="_blank">click here</a>. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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