Job Description Job Description The Bowen Group-a leader in telehealth, strategic communications, and wellness services-is seeking a detail-oriented and proactive part-time Operations Manager to support digital design and communications projects aimed at improving the lives of military members, veterans, and their families. Key Responsibilities The Operations Manager oversees the daily operations of a multidisciplinary digital design team, driving project efficiency, maintaining high-quality deliverables, and ensuring alignment with client goals and compliance standards. Wrike experience required. Create and maintain detailed project schedules, task assignments, and deliverables using Wrike. Experience focus: strategic communications, digital platforms, and event planning. Manage daily workflows for a team of designers, content strategists, developers, and QA testers. Align projects with government requirements, including Section 508 compliance. Identify task dependencies across multiple concurrent projects and manage timelines accordingly. Participate in virtual meetings with clients and internal teams using Microsoft Teams. Continuously improve workflow processes for transparency and efficiency. Track priorities and client expectations across various projects. Facilitate delivery, documentation, and client approvals. Generate status updates, performance metrics, and required client reports (weekly, monthly, quarterly, annual). Support webinar planning and execution, as well as virtual and in-person events. Work independently in a cross-functional environment to audit and support project operations. Maintain clear and consistent communication to manage expectations and resolve issues. Work independently to plan and coordinate the operations of the digital design team and perform audits on projects in a cross-functional team environment. Perform other duties as requested. EDUCATION and EXPERIENCE Bachelors degree (additional experience may be substituted for education, and vice versa). 5+ years of experience in operations or project management for digital/creative teams. Skills & Expertise: Strong understanding of project lifecycle management in digital design environments. Proven experience in coordinating design and content projects with strategic communications goals. Proficient in Wrike (or similar tools), Microsoft Office (Teams, Excel, Outlook, Access). Exceptional organizational, communication, and multitasking skills. Passion for project planning, workflow optimization, and collaborative problem-solving. Familiarity with military support programs is a plus. Additional Requirements: Must be a U.S. citizen. Must be able to obtain a favorable background check. Must be available during core business hours aligned with the Eastern Time Zone. Benefits for Full-Time Employees We offer a comprehensive benefits package for Full-time Employees to include the following: Sign on bonus and relocation incentive may be available Health, dental, vision insurance Generous paid vacation and holiday leave Flexible Spending Account (medical and dependent) 401(k) with employer match Life insurance Short-term and long-term disability Tuition assistance and professional development opportunities The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at recruiting@thebowengroup.com Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting an accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Required qualifications:

• 5+ years of experience in operations or project management for digital/creative teams
• Wrike experience required
• Must be a U.S. citizen
• Must be able to obtain a favorable background check
• Must be available during core business hours aligned with the Eastern Time Zone

Desired qualifications:

• Strong understanding of project lifecycle management in digital design environments
• Proven experience in coordinating design and content projects with strategic communications goals
• Proficient in Wrike (or similar tools), Microsoft Office (Teams, Excel, Outlook, Access)
• Exceptional organizational, communication, and multitasking skills
• Passion for project planning, workflow optimization, and collaborative problem-solving
• Familiarity with military support programs is a plus