<table style="height: 17px; width: 100%; border-collapse: collapse; background-color: #4373BA" border="1"> <tbody> <tr style="height: 17px"> <td style="width: 100%; height: 17px"> <div class="job-header"> <h1 style="text-align: center"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 24pt;="" color:="" #ffffff"="">DEPARTMENT OF ECONOMIC SECURITY</span></h1> <h2 style="text-align: center"><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><em><span style="font-size: 12pt; color: #FFFFFF">Your Partner For A Stronger Arizona. <br><br>DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.<br><br>DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.</span></em></span></h2> </div> </td> </tr> </tbody> </table> <h3 dir="ltr" style="text-align: center"><span style="font-size: 24pt; font-family: " times="" new="" roman",="" times,="" serif"=""><strong>MASTER SCHEDULER</strong></span></h3> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Location:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Division of Benefits and Medical Eligibility (DBME)<br><span style="font-family: " times="" new="" roman",="" times,="" serif"="">Program Support Administration (PSA)<br>8620 North 22nd Avenue, Phoenix, Arizona 85021</span></span></span></h4> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Posting Details:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Salary: $20.5346 / Hourly ($42,711.96 Annually) <br></span></span></h4> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Grade: 16<br></span></span></h4> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Closing Date: May 22, 2026</span></span></h4> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Summary:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strength individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit <a href="https://des.az.gov/">des.az.gov</a> or click on the link <a href="https://www.youtube.com/watch?v=Nik5MiXqOV8">here</a> to view ‘Our DES’ video. Come Join the DES Team!<br><br>The Division of Benefits and Medical Eligibility (DBME) is seeking an experienced and highly motivated individual to join our team as a Master Scheduler. The Master Scheduler is responsible for beginning level professional work assisting in the management of the Department's staff training and employee development program. This individual will perform training related administrative support for the entire DBME program and its partners including, but not limited to: tasks associated with training registration for employees and contractors as well as recording, managing, and storing training data within an automated learning management system.<br><br></span><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</span></p> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</span></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Duties:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Essential duties and Responsibilities include, but are not limited to:</span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Provides administrative support for all DBME training, including registering attendees, scheduling classes, trainers and training rooms, maintaining training data across multiple programs and applications.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Disseminates training notifications to participants. Tracks and updates training records, and instructor status.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Organizes and maintains storage, assembly of training and vendor materials as requested and in compliance with the Department and Division standards, practices and protocols.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Provides customer assistance and telephone coverage, answering and directing calls, troubleshooting issues.</span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Knowledge, Skills & Abilities (KSAs):</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Knowledge in:</span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Common software applications.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Administration and management practices.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Organization and tracking systems.</span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Skills in:</span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Plan, organize and coordinate training programs (time management skills).</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Excellent communication skills.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Excellent customer service principles.</span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Ability to:</span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Ability to maintain effectiveness when experiencing major changes in work tasks or the work environment.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Ability to adjust priorities to meet deadlines.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Ability to use effective approaches for choosing a course of action or developing appropriate solutions.</span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Selective Preference(s):</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">The ideal candidate for this position will have:</span></span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Two years of responsible administrative experience</span></span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Pre-Employment Requirements:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: <a href="https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf">Driver’s License Requirements</a>.</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</span></span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4; height: 17px" border="1"> <tbody> <tr style="height: 17px"> <td style="width: 100%; height: 17px"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Benefits:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">The Arizona Department of Economic Security offers a comprehensive benefits package to include:<br><br>• Affordable medical, dental, life, and short-term disability insurance plans<br>• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans<br>• 10 paid holidays per year<br>• Paid vacation and sick time<br>• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.<br>• Deferred compensation plan<br>• Wellness plans<br>• Tuition Reimbursement<br>• Stipend Opportunities<br>• Infant at Work Program<br>• Rideshare and Public Transit Subsidy<br>• Career Advancement & Employee Development Opportunities</span></span></p> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</span></span></span></p> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Learn more about the Paid Parental Leave program <a title="Paid Parental Leave Pilot Program" href="https://hr.az.gov/about/resources/family-leave-expansion" target="_blank" rel="noopener noreferrer">here</a>. For a complete list of benefits provided by The State of Arizona, please visit our <a href="https://benefitoptions.az.gov/jobseekers" target="_blank" rel="noopener noreferrer">benefits page</a></span></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Retirement</span>:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.<br><br>On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.</span></span></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Contact Us:</span></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">For questions regarding this career opportunity, please contact Daniel Almeida at DAlmeida@azdes.gov. <br><br>The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 309-1564 or DAlmeida@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.</span></span></p> </div>